Join Our Team

Jobs at Snow Factor

Snow Factor is Scotland’s only year round snow sport resort (and the longest indoor real snow slope in the UK).

With dedicated teaching and instruction slope, main ski slope, 4 ski lifts, ice climbing wall, Bavarian Restaurant, Sledging slope and home to Ice Bar Glasgow it really is the perfect winter fun destination and all only 10 minutes from Glasgow city centre.

What do you need to join our team?  

• A can-do attitude
• A sense of fun.

Customer safety, enjoyment and fun are of the utmost importance to us and every aspect of Snow Factor has been designed with the customer in mind.  Snow Factor are the No1. Thing to do in Renfrew on TripAdvisor and were awarded the 2015, 2016 and 2017 Certificate of Excellence.

Our new and current employees are expected to maintain the high levels of customer service we have worked so hard to attain.

RECRUITMENT FAYRE:

• Tuesday 9th October
• 7pm – 10pm
• Attendees should bring a CV with them on the night

The Recruitment Fayre is an opportunity for anyone interested in a position to meet some of the team and ask any questions which they may have. The recruitment fair will also consist of a short informal interview with one of the Team Leaders.

Positions Available

• Ski Instructors 
• Snowboard Instructors
• Ice Climbing Instructors 
• Rental Team 
• Customer Care Team (Part Time )
• Bar Staff (Part Time / Full Time)
• Party Hosts (Part-Time)
• Season Elves (part time / full time)
• Seasonal Team Leaders

Find full job descriptions for these roles below. If you are interested in applying, please join us for our Recruitment Fayre on Tuesday 9th October from 7-9pm in the Bar Varia Conference rooms.

Before applying, please ensure to read our Recruitment Information Notice detailing how your personal data will be used by Snow Factor during the recruitment process. You can read it HERE

Christmas Elves

Santa needs you!

If you LOVE Christmas, helping others have fun and spreading festive magic, then Santa would love to have you on his elf team. Santa is stopping at Snow Factor Glasgow from 11th November – Christmas eve and he needs a super team of Elves to help him run his workshop.

Santa’s Elves are responsible for:

• Greeting families upon arrival
• Coordinating Elf school
• Aid children making a decoration
• Help the big man himself out in the grotto
• Sale of tickets & photography souvenirs at our till point
• Keeping Santa’s workshop and grotto clean and tidy
• Spreading Christmas cheer

What makes a great Elf (according to Santa):

• Be able to engage with children and families
• The ability to think on your feet
• A real team player
• A can-do and jolly attitude
• Past experience working with children is an advantage but not a necessity as training will be provided
• Past customer service experience is also an advantage but not a necessity as training will be provided

To apply:

• You must be a minimum of 16 years of age
• Be able to make your own way to Snow Factor Glasgow based in Intu Soar Braehead (Santa’s sleigh is not big enough to carry all the elves)
• Be available to work shifts between 11th November and the 30th December 2018

Becoming one of Santa’s Elves is a truly magical task, if you think you’ve got the magic touch we need, please send us your CV, a short covering letter and your availability throughout December.

Please make the subject line ‘SANTA NEEDS ME’ – Kathleen.dickson@snowfactor.com 

Office Based Roles

There are no current vacancies within our office. Check back at the start of the Winter season (2019) for updates. 

Join the Slope Team

We are currently accepting applications for qualified ski and snowboard instructors for the Snow Sports School at Snow Factor Braehead.

Applicants will have a ski and/or snowboard instructing qualification(s) equivalent to a B.A.S.I Level 1 or higher. 

We are looking for enthusiastic and hard working individuals who love teaching people how to ski and snowboard. Successful applicants will join the Snow Factor slope team on a part time contract.    Applicants should be available to start work in early October 2018.

If you feel that you would thrive from the challenge of working in the only real indoor snow slope in Scotland then please send a copy of your C.V, covering letter and passport photograph to customercare@snowfactor.com

If you are interested in applying, please join us for our Recruitment Fayre on Tuesday 9th October or Wednesday 7th November from 7-9pm in the Bar Varia Conference rooms. Please bring a copy of your CV with you to this event. 

Rental team

We are currently accepting applications for rental technicians.  Customer safety, enjoyment and fun are of the utmost importance to us and every aspect of Snow Factor has been designed with the customer in mind.

We are looking for enthusiastic and hard working individuals who love to ski and snowboard. Successful applicants will join the Snow Factor slope team on a part time contract.   

Join our Customer Care Team

We are looking for fun, outgoing and friendly staff to join our customer care team.

The role will be within our front of house team. Primarily the role will be direct/face to face interactions with customers on our bookings desk but also within our call centre. However the role is not limited to just this and will include other ad hoc duties required of the customer care team.

Customer Care Advisors work rotational shift patterns Monday to Sunday between 08:30 to 23:00

Basic admin, I. T. and cash handling experience preferred but not essential, as full training will be provided.

More importantly we are looking for the right person with the right attitude.

If you are interested in applying for this role, please join us for our Recruitment Fayre on Tuesday 9th October from 7-9pm in the Bar Varia Conference rooms.

Alternatively, please send a copy of your C.V, passport photograph and cover letter explaining why you think you are the person for this role to teamleader@snowfactor.com   We look forward to hearing from you!

Due to high volume of applicants we are unfortunately unable to interview every candidate, and while we don’t contact every applicant we do review every C.V and will be sure to contact you if we feel there is a possible fit!

Join Bar Varia & Ice Bar Glasgow's Team

Restaurant and Bar Staff (part time)

Bar Varia is an award-winning Bavarian styled restaurant that looks over Scotland’s only indoor real-snow ski resort. To top it off, we are also home to Scotland’s only Ice Bar and we are looking for some enthusiastic guys and gals to join our team.

Experience in a service environment is preferred, and knowledge of beers and cocktails would be the cherry on the cake, but not essential as full training will be provided.

What is essential ?

• Secondary Education
• Ability to work well within a team
• Good communication skills
• A handful of common sense
• Availably during the weekdays, evenings and weekends.

Job Type: Part-time / Full-time, permanent

So what do you say, would you like to work in Scotland’s only Ice Bar and Award-winning Bavarian Restaurant & Bier Halle?

If yes, send your CV and little bit about yourself to customercare@snowfactor.com

Join our Party Host Team

party hosts

Snow Factor is currently seeking multiple party hosts to run children’s parties.  This role is perfect for enthusiastic and friendly personalities.  You must posses a sense of fun and great communication skills.

Key Responsibilities

Operations (detailed list of activities the role has)

• Party hosts are the first line of contact for party bookings.
• Assist with the organisation of parties, e.g. inflating balloons, arranging party bags etc.
• Greet the party after their slope session, provide customers with drinks and serve food.
• Maintain high levels of communication between Snow Factor and the customer at all times.
• This job also requires staff to be in Christmas uniform during December.
• A detailed list of responsibilities will be issued.

Please send a copy of your C.V with a cover letter and passport photograph  to customercare@snowfactor.com We look forward to hearing from you!

Join our Clean Team

There are no current vacancies within our Clean Team. Please keep an eye on social media, our email newsletter or here for updates. 

Recruitment Process: Slope, Bar & Customer Care Department

1 Apply in writing

Please apply in writing – C.V, covering letter and passport photograph – to the relevant department.

2. Telephone Interviews

3. Group Interviews

4. Job Offers

Before applying, please ensure to read our Recruitment Information Notice detailing how your personal data will be used by Snow Factor during the recruitment process. You can read it HERE